Rescheduling

All payments received and cleared may be reapplied at no additional cost, with complimentary rescheduling of charter departure time or date, if hazardous weather conditions exist at the scheduled time of charter, subject to vessel availability and owner approval.

Non Holiday Cancellation Policies

Vessels Under 70 ft

You may cancel up to 48 business hours prior to your charter. Written notice is required and email is acceptable. If you cancel more than 48 business hours prior to your charter departure time, payments made by card will be refunded minus non refundable merchant processing fees. Payments made by Zelle, wire, or Bank of America transfer are refunded in accordance with the refund policies outlined below. If canceled less than 48 business hours prior to your departure time, any payments received are non refundable and the total charter fee will be charged and is non refundable unless certain conditions apply. For the list of day charter hazardous weather and other cancellable conditions, please read below.

Vessels 70 ft to 100 ft

You may cancel up to 72 business hours prior to your charter. Written notice is required and email is acceptable. If you cancel more than 72 business hours prior to your charter departure time, payments made by card will be refunded minus non refundable merchant processing fees. Payments made by Zelle, wire, or Bank of America transfer are refunded in accordance with the refund policies outlined below. If canceled less than 72 business hours prior to your departure time, any payments received are non refundable and the total charter fee will be charged and is non refundable unless certain conditions apply. For the list of day charter hazardous weather and other cancellable conditions, please read below.

Vessels 100 ft or Larger

You may cancel up to 5 business days prior to your charter. Written notice is required and email is acceptable. If you cancel more than 5 business days prior to your charter departure time, payments made by card will be refunded minus non refundable merchant processing fees. Payments made by Zelle, wire, or Bank of America transfer are refunded in accordance with the refund policies outlined below. If canceled less than 5 business days prior to your departure time, any payments received are non refundable and the total charter fee will be charged and is non refundable unless certain conditions apply. For the list of day charter hazardous weather and other cancellable conditions, please read below.

Vessel Specific Cancellation Policies

Some specific vessels may have individual or customized cancellation policies that differ from the general policies listed above. Your charter agreement will outline your vessel specific cancellable dates.

Catering Cancellation

Due to the perishable nature of food items, all catering orders are non refundable if canceled less than 36 hours prior to your scheduled departure time.

Application of Payments

Payments received for yacht charter bookings or water sport add on packages are applied to administrative tasks, the reservation of vessels, coordination of elected crew options where applicable, water toys, equipment, provisioning, and other yacht charter associated activities. Your deposit removes the selected vessel date from availability and prevents it from being booked by other clientele. Larger vessels require more planning and preparation for cruising than smaller vessels. All payments made are non refundable with exception to day charter hazardous weather, cancellable conditions, or the applicable advance written notice depending on the size of your charter vessel.

New Years Eve and New Years Day (December 31 and January 1)

All payments made, with the exception of catering, are refundable if written notice to cancel is given at least 14 business days prior to the vessel’s scheduled departure date and time. Email is acceptable. Refund requests made at least 14 business days prior to the scheduled departure are subject to the original non refundable merchant processing fee if payment was made by card. Payments made by wire, Zelle, or Bank of America transfer are refunded in accordance with the refund policies outlined below.

If the reservation is canceled less than 14 business days from the scheduled departure date and time, all payments made are non refundable with exception to day charter hazardous weather and the below listed cancellable conditions. If canceled less than 14 business days from your charter departure date and time, the total charter fee will be charged and is non refundable unless day charter hazardous weather or the below listed cancellable conditions exist at the scheduled time of departure.

Failure to pay your charter balance in full at least 14 business days prior to your scheduled departure date and time will result in cancellation of booking and forfeiture of deposit or payments made.

Charter modifications or changes to reservations may be requested by the charterer if more than 14 business days from the scheduled departure time. All charter modification requests and changes must be approved by the owner or vessel representative. Vessel crew are not authorized to approve changes to the charter itinerary.

Catering payments must be made in full and are non refundable if canceled less than 14 business days prior to your scheduled departure date. Catering is provided by an independent third party vendor.

Vessel Specific Holiday Policies

Some specific vessels may have individual or customized cancellation policies that differ from the holiday policies listed above. Your charter agreement will outline your vessel specific cancellable dates.

Non Holiday and General Payment Policies

The credit or debit card on file may be used to furnish payment for your final balance prior to your departure. If no active card is on file, charters may be forfeited for failure to administer payment prior to departure. The debit card on file may be used to collect any outstanding balances owed if the charterer is a no show or fails to provide payment in full outside of any applicable cancellation policy period windows.

You must bring the active physical card used to furnish booking payment, as well as your matching government issued photo ID, for verification on the day of your charter upon boarding.

Any bookings made that exceed a total amount due of 3,000 are payable via Zelle, wire, or bank transfer only. We also accept cryptocurrency payments in the form of Bitcoin, Ethereum, or XRP at the market rate at the time of payment.

If the cumulative total for your booking is under 3,000, your card on file will be used to furnish final payment prior to your departure unless you provide an additional form of payment prior to your vessel’s payment deadline.

Any bookings made that are less than 24 hours from departure time are payable via Zelle, wire, or bank transfer only. Credit cards are not accepted for bookings made less than 24 hours from departure time.

Vessels under 70 ft require payment to be made in full 48 business hours prior to your departure date. Failure to pay your balance in full 48 business hours prior to your departure date will result in cancellation of charter and forfeiture of deposit.

Vessels 70 ft to 100 ft require payment to be made in full 72 business hours prior to your departure date. Failure to pay your balance in full 72 business hours prior to your departure date will result in cancellation of booking and forfeiture of deposit.

Vessels 100 ft or larger require payment to be made in full 5 business days prior to your departure date. Failure to pay your balance in full 5 business days prior to your departure date will result in cancellation of booking and forfeiture of any payments made.

Multi day term charters, or charters on any vessel that exceed a total amount due of 10,000, may require a customized deposit structure to secure the booking via wire or bank transfer only. Full balances must be paid in full 7 business days prior to the vessel’s departure date. Failure to pay the balance in full 7 business days prior to departure date will result in cancellation of booking and forfeiture of any payments made.

50 ft Yacht Villas, 100 ft Skipperliner, and 116 Azimut require payment to be made in full 14 business days prior to your departure date. Failure to pay your balance in full 14 business days prior to your departure date will result in cancellation of booking and forfeiture of any payments made.

Some specific vessels and holidays may have individual or customized payment forfeiture policies that differ from the general policies listed above. Your charter agreement will outline your vessel specific payment forfeiture dates.

We do not accept split payments from multiple parties’ credit cards or from multiple cards from the same person. All credit card payments must be from one primary charter guest on one credit card only.

We do not accept virtual credit cards that do not display card information. Card number, expiration date, CVC number, and name of authorized cardholder must be displayed on the card used and brought in person on the day of your charter to board.

We do not accept prepaid credit cards.

We do not accept checks of any kind, including cashier’s checks or money orders.

Some yachts may require an additional damage security deposit. If no damage occurs during your charter from you or your guests, the security deposit is fully refundable after verification by the owner or vessel representative that no damage to the vessel, its toys, or systems has occurred.

Cryptocurrency Payments and Conversion Fees

For cryptocurrency payments exceeding USD 3,000 in value at the time of receipt, a 1.9 percent conversion and processing fee will apply. This fee reflects third party exchange fees, liquidity spreads, and operational and compliance costs incurred in connection with converting digital assets into fiat currency. The conversion fee will be applied at the time of exchange and deducted from the gross payment amount prior to settlement.

For any cryptocurrency payments made, you are responsible for any transfer fees incurred by your provider and the total transferred amount must equal your total charter amount balance.

For any cryptocurrency payments made, you are responsible for verifying the wallet address you are sending it to. A mistyped transfer wallet address may result in loss of your funds.

Non Negotiable Cryptocurrency Conversion Fees

Cryptocurrency conversion and processing fees are fixed, non negotiable, and are not subject to comparison with alternative payment methods. Cryptocurrency transactions are final and irreversible. By electing to remit payment via cryptocurrency, the Client acknowledges and accepts these risks and associated costs.

Day Charter Hazardous Weather Conditions

Multi day charters not included

Hazardous weather conditions must exist at the scheduled time of departure.

Storms falling into the categories below that have their center passing within 5 miles of Miami.

Named storms affecting Miami local inland waters.

Storms that are labeled severe and forecasted to last more than 4 hours in duration affecting Miami local inland waters.

Severe weather advisories issued for Miami local inland waters with sustained wind velocities exceeding 30 mph and or wave swells beyond 3 feet in height affecting local inland waters.

General marine advisories that pertain to the ocean or open waters are not applicable as cancellable conditions, as the main cruising areas of charter vessels are protected inland waterways not exposed to open ocean weather.

Other Cancellable Conditions

Unforeseen circumstances such as death in the immediate family or hospitalization. Medical proof via certificate or doctor’s report is required for return of deposit.

Non Cancellable Conditions

Scattered showers, overcast conditions, or a forecasted chance of rain are not considered cancellable weather conditions.

News stories or media coverage that highlight a current event, or sensationalize local developments with weather, tourism risks, medical risks, or other travel related warnings that are not official state or federal restrictions to travel, are not considered cancellable conditions.

Refunds and Payment Processing Policy

Card Payment Processing Fees

Please note that all refunds are issued minus non refundable processing fees incurred at the time of the original card transaction. These fees are charged by our secure payment processor, Stripe, and are not returned to us when a refund is processed. For this reason, any approved refund will be reduced by 3 percent for domestic payments and 5 percent for international payments to cover Stripe’s non refundable processing costs. By completing your booking, you acknowledge and agree to this policy.

Wire Transfer Refunds

Refunds for payments originally made by wire transfer will be returned to the original payment source minus a 30 USD wire processing fee. This fee reflects bank imposed outbound wire charges and administrative handling costs incurred when issuing the refund.

Because outbound wire fees are assessed by financial institutions and are not recoverable, the 30 USD wire refund fee applies to all approved wire refunds. By completing your booking, you acknowledge and agree to this policy.

Zelle and Bank of America Internal Transfer Refunds

Refunds for payments originally made by Zelle or Bank of America internal transfer will be returned in full to the original payment source with no processing fees withheld.

Because these payment methods do not incur non refundable outbound processing fees, they remain the most cost effective option for both booking and potential refund scenarios.

Catering and Food Orders

There is a minimum order of two platters per charter. Any orders placed with less than two platters will be canceled.

All catering orders must be placed a minimum of 36 hours prior to your departure date. Due to the perishable nature of food, catering orders are non refundable if canceled less than 36 hours from your departure date.

Holiday charter dates may have additional cancellation and refund catering restrictions.

Miami Yachting Group LLC is not responsible for any allergy or adverse reactions to catering. Food is processed in a facility that may also contain milk, eggs, nuts, and seafood at times. All food and catering is prepared and provided by a third party vendor.

Minimum Gratuity Requirements

Charterer agrees to a minimum of 15 percent gratuity of the vessel charter retail price for vessel crewing personnel.

Sale of Charter Vessels or Unforeseen Unavailability of Vessel Inventory

In the event a charter vessel is sold, damaged, or otherwise inoperable, Miami Yachting Group LLC will attempt to find a comparable replacement option for fulfillment of the charterer’s booking.

Alternative vessel options may exist that are more expensive than the charterer’s original booking. These options are not considered complimentary upgrades. Charterer is responsible for any price difference or fluctuations that may occur from choosing another more expensive vessel as a replacement option.

If a replacement vessel is unavailable or unattainable, Miami Yachting Group LLC reserves the right to cancel the charterer’s booking and furnish a refund back to the charterer, thereby fulfilling Miami Yachting Group LLC’s obligations to the charterer.

Pricing and Availability Disclaimer

Pricing and availability are on a first come, first served basis. Holiday pricing may differ from the listed base charter price.

Any quoted price is valid for 24 hours and is subject to change thereafter based on market conditions and demand.

The listed base charter price does not include sales tax.

All yachts remain open for booking until a deposit is received for a specific date and departure.

Pricing is based on local Miami inland idle speed cruising. Long distance charters or high speed cruising beyond Miami may be subject to additional fuel charges.

Jet Ski Rentals

All jet ski rentals are provided by independent third party vendors. Miami Yachting Group LLC does not own, operate, manage, control, or maintain any jet skis and acts solely as a booking facilitator for clients requesting jet ski add ons in connection with their yacht charter experience.

By requesting a jet ski rental through our website or through any representative of Miami Yachting Group LLC, the charterer acknowledges that they have read and understood all applicable Florida personal watercraft laws, including Miami Dade County regulations and minimum age requirements for operating a personal watercraft.

If the charterer or any of their guests do not meet the minimum age requirement to operate a personal watercraft without a boating license, it is their sole responsibility to complete the required Florida approved boating safety course prior to the day of the charter. Miami Yachting Group LLC is not responsible for any lost vendor rental time, cancellation, or forfeiture resulting from failure to obtain the required boating license or satisfy applicable operating laws.

If the charterer requests jet skis on behalf of other riders or guests, the charterer agrees to communicate and share all applicable state requirements, vendor policies, and rental terms with those individuals. The charterer assumes full responsibility for ensuring that all guests comply with Florida law and the independent vendor’s requirements.

Upon delivery of the jet skis, the independent vendor may require a refundable damage security deposit. This deposit is collected and refunded directly by the vendor at the end of the rental, provided no damage has occurred to the jet skis or related equipment. Refusal to pay the vendor’s required damage security deposit prior to usage may result in forfeiture of rental time and cancellation of jet ski usage without refund. Miami Yachting Group LLC assumes no responsibility or liability for any deposit collection, refund, or dispute related to vendor held deposits.

The charterer understands and agrees that if they or their guests cause any damage to the charter vessel through the use or operation of a jet ski, the charterer is responsible for the cost of any vessel repairs, equipment damage, or related losses. Any charges to a payment method for such damage are subject to a separate signed card authorization covering incidentals or damages.

A maximum of two (2) jet skis are permitted per vessel at any time, based on safety and regulatory considerations applicable to the charter vessel.

Jet ski rentals are scheduled on an appointment only basis through independent vendors. Charterer and guests must arrive on time for the yacht’s scheduled departure. If the charterer or any member of their group arrives late, any resulting lost jet ski rental time will be forfeited and cannot be rescheduled or refunded. Miami Yachting Group LLC and its vendors are not responsible for any loss of jet ski rental time due to charterer tardiness or failure to board the vessel at the scheduled departure time.

Water Toy Add Ons

Seabob and Flitescooter rentals are considered special order items delivered directly to the charter vessel by independent third party vendors. Because these items require advance scheduling and custom delivery, a minimum of forty eight 48 business hours cancellation notice prior to the scheduled rental date is required for a refund.

Cancellations made less than forty eight 48 business hours before the scheduled rental date are subject to a one hundred dollar 100 cancellation fee per item, charged by the independent vendor.

These water toys are provided, delivered, and serviced by independent third party vendors. The vendor may require a refundable damage security deposit at the time of rental. Damage deposits are collected and refunded directly by the vendor at the end of the rental, provided no damage has occurred to the item or associated equipment.

Refusal to pay the vendor’s required damage security deposit prior to usage may result in forfeiture of rental time and cancellation of the rental without refund. Normal wear or light surface scratches do not constitute damage.

Use of these rental items requires basic operational understanding and may involve physical participation on the part of the renter. Inability to remain balanced or remain on the device does not constitute grounds for a refund.

The charterer acknowledges that vessel crew members are not responsible for instructing guests on the operation of seabobs, flitescooters, or any other water toys, nor are they responsible for the safekeeping, supervision, or monitoring of these devices once onboard. The rental agreement for these items exists solely between the charterer and the independent third party vendor providing the water toys.

If the charterer or guests cause damage to the charter vessel through the use of a seabob, flitescooter, or any other water toy, the charterer is responsible for the cost of repairs or related losses. Any charges to a payment method for such damage are subject to a separate signed card authorization covering incidentals or damages.

The standard retail rental rate for seabobs and flitescooters is four hundred ninety nine dollars and ninety nine cents 499.99 per item. An initial payment of ninety nine dollars 99.00 per item is collected at the time of booking and applied toward the total balance. The remaining four hundred dollars 400.00 per item is payable directly to the independent vendor on the day of the charter.

Unused rental time or early termination of the activity by the charterer or guests does not constitute grounds for refund.

Third Party Watersport Vendors

Charterers may request or participate in additional watersport activities or specialty equipment rentals provided by independent third party vendors. These activities may include, but are not limited to, water toys, towables, paddleboards, electric surfboards, inflatables, jet skis, small watersport vessels, flyboards, or other recreational equipment delivered directly to the charter vessel. Miami Yachting Group LLC does not own, operate, manage, control, or maintain any of these items and acts solely as a facilitator for the booking and coordination of such activities.

Because these items are special ordered and delivered directly to the charter vessel by independent vendors, a minimum of forty eight 48 business hours cancellation notice prior to the scheduled rental date is required for a refund. If canceled less than forty eight 48 business hours before the scheduled rental date, the vendor may charge a one hundred dollar 100 cancellation fee per item.

All third party watersport items are provided by independent vendors who may require a refundable damage security deposit at the time of rental. Damage deposits are collected and refunded directly by the vendor following completion of the activity, provided no damage has occurred to the rented item or associated equipment.

Refusal to pay the vendor’s required damage security deposit prior to usage may result in forfeiture of rental time and cancellation of usage without refund. Normal wear or light surface scratches do not constitute damage.

The charterer acknowledges that if they or any guests cause damage to a rented item, the charterer is responsible for repair or replacement costs based on the vendor’s documented repair or replacement pricing. Any charges to a payment method for such losses are subject to a separate signed card authorization covering incidentals or damages.

Vessel crew members are not responsible for the safekeeping, supervision, instruction, or operation of third party watersport items. All rentals are operated independently from the charter vessel, and the charterer assumes full responsibility for proper handling, safe operation, and compliance with vendor safety instructions.

Unused rental time or early termination of the activity by the charterer or guests does not constitute grounds for refund. Charterer and guests acknowledge that participation in watersport activities carries inherent risk and agree to follow all safety instructions provided by the independent vendor.

Any disputes, claims, or refund requests related to third party watersport rentals must be directed solely to the independent vendor providing the service.

General Payment and Verification Requirements for Watersports and Toys

For all third party watersport rentals and add ons, the charterer authorizes Miami Yachting Group LLC to process payment for the item or activity solely in its capacity as a booking and payment facilitator, as displayed at checkout.

The charterer must present the same physical payment card used for booking, along with a matching valid government issued photo ID, on the day of the rental for verification purposes.

Failure to provide the matching card and ID, or refusal to pay any required vendor damage deposit prior to use, may result in cancellation of the rental or forfeiture of usage without refund.

Promotions, Offers and Discounts

Definitions

For purposes of this section, Offer means any promotion, coupon code, weekday deal, or other discounted pricing communicated by Miami Yachting Company.

Tax Treatment

All Offers are inclusive of seven percent Florida sales tax.

The stated Offer amount includes an embedded tax component, which will be allocated between a reduction of pre tax charter charges and the associated seven percent tax in accordance with Florida law.

Offers do not remove or waive taxes beyond the embedded tax component included within the stated Offer amount.

Weekday Deals

Weekday deals are valid Monday through Thursday only.

If an Offer explicitly includes Friday, that inclusion will be stated in the Offer.

Weekday deals exclude holidays and Miami special event dates that fall Monday through Friday, including New Years Eve, New Years Day, Memorial Day, Independence Day, Labor Day, Art Basel, Miami Grand Prix, Ultra Music Festival, and any other citywide event dates designated by Miami Yachting Company.

Vessel Specificity

Coupon codes and Offers are vessel specific. They apply only to the vessel named in the Offer and do not apply to all vessels listed on the website.

How Discounts Are Applied

Discounts are validated at the end of the charter and applied to the final billing balance on the booking record.

Because all Offers are tax inclusive, application of the discount will reflect allocation between eligible pre tax charges and the embedded seven percent tax component.

Discounts do not reduce or waive required security deposits or hold amounts. Any refund of unused deposit is processed pursuant to the charter agreement.

Stacking and Quantity Limits

Only one coupon code or Offer may be used per vessel per booking. Offers cannot be combined or stacked.

Exclusions

Unless an Offer explicitly states otherwise, discounts do not apply to crew gratuity, fuel surcharges, catering, beverages, water toys, third party add ons, dockage, pickup or drop off fees, taxes and government fees not expressly included, or any other incidental or pass through charges.

Availability and Blackout Dates

All Offers are subject to availability and may include blackout dates. Blackout dates may be updated at any time without prior notice.

Eligibility and Prior Bookings

Offers are valid for new bookings only and are not retroactive. Existing or pending reservations are excluded unless expressly allowed in the Offer.

Transferability and Cash Value

Offers are non transferable, have no cash or store credit value, and are void where prohibited by law.

Fraud and Misuse

Miami Yachting Company may decline, suspend, or revoke any Offer that is obtained or used fraudulently or in violation of these Terms and Conditions.

Changes and Cancellations

Miami Yachting Company may modify or cancel any Offer at any time at its sole discretion. Any modification will not affect Offers already validated on confirmed bookings unless required by law or due to fraud or misuse.

Terms of Service