Terms of Service

Rescheduling

All payments received and cleared may be reapplied at no additional cost, with complimentary rescheduling of charter departure time or date, if hazardous weather conditions exist at the scheduled time of charter, subject to vessel availability and owner approval.

Non Holiday Cancellation Policies

Vessels Up to 99 ft

Cancellation is permitted up to 3 business days prior to your scheduled charter departure with written notice via email. Card payments that qualify for a refund will be processed minus applicable merchant processing fees. Zelle, wire transfer, and Bank of America internal transfer payments follow the refund policies outlined in these terms. All payments become non refundable within 3 business days of your scheduled departure unless hazardous weather conditions or other qualifying conditions exist as outlined in these terms.

Vessels 100 ft and Larger

Cancellation is permitted up to 5 business days prior to your scheduled charter departure with written notice via email. Card payments that qualify for a refund will be processed minus applicable merchant processing fees. Zelle, wire transfer, and Bank of America internal transfer payments follow the refund policies outlined in these terms. All payments become non refundable within 5 business days of your scheduled departure unless hazardous weather conditions or other qualifying conditions exist as outlined in these terms.

Vessel Specific Cancellation Policies

Individual vessels may have customized cancellation terms that differ from the general policies outlined above. The charter agreement for your specific vessel will indicate the applicable cancellable dates and terms.

50 ft Yacht Villa

The 50 ft Yacht Villa requires payment to be made in full 14 business days prior to your departure date. Failure to pay your balance in full 14 business days prior to your departure date will result in cancellation of booking and forfeiture of any payments made. This policy applies to single villa and twin fleet bookings.

52 ft Azimut

The 52 ft Azimut requires payment to be made in full 14 business days prior to your departure date. Failure to pay your balance in full 14 business days prior to your departure date will result in cancellation of booking and forfeiture of any payments made.

100 ft Skipperliner

The 100 ft Skipperliner requires payment to be made in full 14 business days prior to your departure date. Failure to pay your balance in full 14 business days prior to your departure date will result in cancellation of booking and forfeiture of any payments made.

116 Azimut

The 116 Azimut requires payment to be made in full 14 business days prior to your departure date. Failure to pay your balance in full 14 business days prior to your departure date will result in cancellation of booking and forfeiture of any payments made.

Catering Cancellation

Due to the perishable nature of food items, all catering orders are non refundable if canceled less than 36 hours prior to your scheduled departure time.

Application of Payments

Payments cover administrative tasks, vessel reservations, water toys, equipment, provisioning, and related activities. Deposits remove specific dates from availability for other clients. Larger vessels require greater planning, coordination, and resource allocation. Payments are non refundable except in the case of hazardous weather conditions, other specified qualifying conditions, or when advance cancellation notice requirements are met as outlined in these terms.

New Years Eve and New Years Day

December 31 and January 1

All payments excluding catering are refundable with 14 business days written cancellation notice prior to your scheduled departure. Card payments will be refunded minus the original merchant processing fees. Wire transfer and other payment method refunds follow the respective policies outlined in these terms. Cancellations received within 14 business days of your scheduled departure forfeit all payments unless hazardous weather conditions or other qualifying conditions exist.

Full balance payment is required 14 business days prior to your scheduled departure. Failure to remit full payment by this deadline will result in booking cancellation and forfeiture of any deposit paid.

Charter modifications require more than 14 business days advance notice and are subject to owner and vessel representative approval. Crew members are not authorized to approve itinerary changes.

Catering payments are fully non refundable if canceled within 14 business days of your scheduled departure. All catering is prepared and provided by independent third party vendors.

Vessel Specific Holiday Policies

Individual vessels may maintain customized holiday cancellation policies that differ from general holiday terms. The charter agreement for your specific vessel will detail the applicable cancellable dates and conditions.

Non Holiday and General Payment Policies

The card on file may be used to process final balance payments. Missing a payment deadline will result in forfeiture of the charter. Cards on file may be charged for outstanding balances in the event of a no show or failure to remit payment within applicable policy windows.

You must bring the active physical card used to furnish booking payment, as well as your matching government issued photo ID, for verification on the day of your charter upon boarding.

If your charter total exceeds USD 10,000, payment must be made by wire transfer, Zelle, Bank of America transfer, or the accepted digital currencies: Bitcoin (BTC), Ethereum (ETH), or XRP.

Vessels priced at USD 2,500 or higher are subject to a 3 percent credit card processing fee for US based cards and 5 percent for international cards.

Bookings made within 24 hours of departure require payment by Zelle, wire transfer, bank transfer, or accepted digital currencies (BTC, ETH, XRP) only. Credit card payments are not accepted within this window.

Payment Deadlines by Vessel Size

• ·Vessels up to 99 ft: full payment required 3 business days before departure
• ·Vessels 100 ft and larger: full payment required 5 business days before departure
• ·Multi day charters or bookings exceeding USD 10,000: customized deposit schedules via wire or bank transfer with full balance due 7 business days before departure
• ·50 ft Yacht Villa, 52 ft Azimut, 100 ft Skipperliner, 116 Azimut: full payment required 14 business days before departure

Missing a payment deadline will result in booking cancellation and forfeiture of any deposit paid.

Split payments from multiple cards or multiple parties are not accepted. All credit card payments must be from one primary charter guest on one credit card only.

Virtual credit cards that do not display full card information are not accepted. The card number, expiration date, CVC number, and name of the authorized cardholder must be visible on the physical card and presented in person on the day of your charter for boarding.

Prepaid credit cards and checks of any kind are not accepted.

Some vessels require an additional damage security deposit, which is fully refundable following the charter if no damage has occurred and the vessel owner confirms that the vessel, water toys, and onboard systems remain undamaged.

Credit Card Security and Verification

For security, fraud prevention, and verification purposes, any credit card transaction of $2,500 or more must be completed using a card that supports 3D Secure authentication. We may also require additional identity verification, including matching government issued identification and cardholder verification. If requested verification is not completed, or if any transaction is flagged as suspicious, mismatched, unauthorized, or unverifiable for any reason, we may refuse to accept the payment and require an alternative form of payment.

Cryptocurrency Payments and Conversion Fees

For cryptocurrency payments, a 1.9 percent conversion and processing fee will apply. This fee covers exchange fees, liquidity spreads, and operational and compliance costs. The fee is deducted from the gross payment amount before settlement.

Charterers are responsible for all provider transfer fees. Transferred amounts must equal the full outstanding balance. Charterers must verify wallet addresses prior to initiating any transfer. Incorrect transfers may result in permanent and irrecoverable loss of funds.

Non Negotiable Cryptocurrency Conversion Fees

Cryptocurrency conversion and processing fees are fixed, non negotiable, and are not subject to comparison with alternative payment methods. Cryptocurrency transactions are final and irreversible. By electing to pay by cryptocurrency, clients acknowledge and accept all associated risks and costs.

Day Charter Hazardous Weather Conditions

Multi day charters excluded

Hazardous weather conditions must exist at the scheduled departure time to qualify. The following conditions are considered qualifying hazardous weather:

• ·Named storms with centers within 5 miles of Miami
• ·Named storms actively affecting Miami local inland waters
• ·Severe storms forecasted to persist for more than 4 hours in Miami local inland waters
• ·Severe weather advisories for Miami local inland waters with sustained winds exceeding 30 mph and/or wave swells beyond 3 feet

General marine advisories for ocean or open waters are not applicable, as charter vessels cruise protected inland waterways that are not exposed to open ocean weather conditions.

Other Cancellable Conditions

Unforeseen circumstances such as a death in the immediate family or hospitalization may qualify for a deposit return. Medical documentation in the form of a certificate or doctor's report is required to process any such request.

Non Cancellable Conditions

Scattered showers, overcast conditions, or a forecasted chance of rain are not considered cancellable weather conditions.

News coverage highlighting current events or sensationalizing local developments regarding weather, tourism, medical, or travel risks does not constitute a cancellable condition unless an official state or federal travel restriction has been formally issued.

Refunds and Payment Processing Policy

Card Payment Processing Fees

For vessels priced at USD 2,500 or higher, all refunds are issued minus non refundable credit card processing fees: 3 percent for US based cards and 5 percent for international cards. By completing your booking, you acknowledge and agree to this policy.

Wire Transfer Refunds

Refunds for payments originally made by wire transfer will be returned to the original payment source minus a USD 30 wire processing fee. This fee reflects bank outbound wire charges and associated administrative costs. By completing your booking, you acknowledge and agree to this policy.

Zelle and Bank of America Internal Transfer Refunds

Refunds for payments originally made by Zelle or Bank of America internal transfer will be returned in full to the original payment source with no processing fees withheld. These payment methods remain the most cost effective options for bookings and refund scenarios.

Catering and Food Orders

A minimum order of two platters per charter is required. Orders containing fewer than two platters will be canceled.

All catering orders must be placed a minimum of 36 hours prior to your departure date. Due to the perishable nature of food, catering orders are non refundable if canceled less than 36 hours from your departure date.

Holiday charter dates may impose additional cancellation and refund restrictions.

Miami Yachting Group LLC is not responsible for any allergy or adverse reactions to catering. Food is processed in a facility that may also contain milk, eggs, nuts, and seafood. All food and catering is prepared and provided by a third party vendor.

Minimum Gratuity Requirements

Charterer agrees to a minimum gratuity of 15 percent of the vessel charter retail price.

Sale of Charter Vessels or Unforeseen Unavailability of Vessel Inventory

In the event that a vessel is sold, damaged, or becomes inoperable, Miami Yachting Group LLC will make reasonable efforts to identify a comparable replacement option.

Alternative replacement options may carry a higher price than the original booking. Such replacements are not complimentary upgrades. Charterers are responsible for any price difference between the original booking and the replacement vessel.

If no suitable replacement is available, Miami Yachting Group LLC reserves the right to cancel the booking and furnish a refund, which shall constitute the full satisfaction of its obligations to the charterer.

Pricing and Availability Disclaimer

Pricing and availability are offered on a first come, first served basis. Holiday pricing may differ from standard base rates.

Quoted prices are valid for 24 hours from the time of quotation and are subject to change based on market conditions and demand.

Base charter prices exclude Florida sales tax.

Vessels remain open for booking until a deposit is received for a specific date.

Charter pricing reflects idle speed local cruising. Long distance or high speed charters that extend beyond the Miami area may incur additional fuel charges.

Jet Ski Rentals

All jet ski rentals are provided by independent third party vendors. Miami Yachting Group LLC does not own, operate, manage, control, or maintain any jet skis and acts solely as a booking facilitator for clients requesting jet ski add ons in connection with their yacht charter experience.

By requesting a jet ski rental, charterers acknowledge familiarity with Florida personal watercraft laws, Miami Dade County regulations, and applicable minimum age requirements.

If charterers or their guests do not meet the minimum age to operate a personal watercraft without a license, they must complete a Florida approved boating safety course prior to the charter date. Miami Yachting Group LLC is not responsible for lost rental time, cancellations, or forfeitures resulting from licensing failures.

Charterers requesting jet skis on behalf of other guests agree to communicate all applicable state requirements, vendor policies, and rental terms to those individuals. Charterers assume full responsibility for guest compliance with Florida law and all vendor requirements.

Upon jet ski delivery, independent vendors may require a refundable damage security deposit, which is collected and refunded directly by the vendor if no damage occurs. Refusal to pay a required deposit forfeits the rental time without refund. Miami Yachting Group LLC assumes no responsibility for deposit collection, refunds, or any related disputes.

The charterer understands and agrees that if they or their guests cause any damage to the charter vessel through the use or operation of a jet ski, the charterer is responsible for the full cost of any vessel repairs, equipment damage, or related losses.

A maximum of two jet skis per vessel are permitted for safety and regulatory reasons.

Jet ski rentals are appointment only through independent vendors. Charterers and guests must arrive on time for their scheduled departure. Late arrivals forfeit jet ski rental time without rescheduling or refund. Miami Yachting Group LLC and its vendors are not responsible for lost rental time due to charterer tardiness or missed boarding.

Water Toy Add Ons

Seabob and Flitescooter rentals are special order items delivered by independent vendors. Full payment is collected at the time of booking. A minimum of 48 business hours cancellation notice prior to the scheduled rental date is required for a refund. Cancellations within 48 business hours incur a USD 100 cancellation fee per item.

These water toys are provided and serviced by independent vendors who may require a refundable damage security deposit at the time of rental. Vendors collect and refund deposits directly following the activity if no damage has occurred. Normal wear or light surface scratches do not constitute damage. Refusal to pay a required deposit forfeits rental time without refund.

Operation of these devices requires basic physical participation. Inability to remain balanced on or operate the device does not constitute grounds for a refund.

Vessel crew members are not responsible for instructing guests on the operation of Seabobs, Flitescooters, or any other water toys. Crew members are also not responsible for the safekeeping, supervision, or monitoring of these devices once onboard. Rental agreements exist solely between the charterer and the applicable vendor.

Damage to the charter vessel caused through the use of water toys makes the charterer responsible for all associated repair costs. A separate signed card authorization may be required to cover incidental damages.

Unused rental time or early termination of the activity by the charterer or guests does not constitute grounds for a refund.

Third Party Watersport Vendors

Charterers may request additional watersport activities or specialty equipment from independent vendors, including water toys, towables, paddleboards, electric surfboards, inflatables, jet skis, small watersport vessels, flyboards, and other recreational equipment. Miami Yachting Group LLC does not own, operate, manage, control, or maintain any of these items and acts solely as a facilitator for the booking and coordination of such activities.

Since items are special ordered and vendor delivered, a minimum of 48 business hours cancellation notice prior to the scheduled rental date is required for a refund. Cancellations within 48 business hours incur a USD 100 fee per item.

Independent vendors may require a refundable damage security deposit. Vendors collect and refund deposits directly following the activity if no damage has occurred. Normal wear or light scratches do not constitute damage. Refusal to pay a required deposit forfeits rental time without refund.

Damage to rented items makes the charterer responsible for vendor documented repair or replacement costs. A separate signed card authorization may be required to cover incidental damages.

Vessel crew members are not responsible for the safekeeping, supervision, instruction, or operation of third party watersport items. Rentals operate independently from the vessel. Charterers assume full responsibility for proper handling, safe operation, and compliance with all vendor instructions.

Unused rental time or early termination of the activity by the charterer or guests does not constitute grounds for a refund. Charterers and guests acknowledge that participation in watersport activities carries inherent risk and agree to follow all safety instructions provided by the independent vendor.

All disputes, claims, or refund requests related to third party rentals must be directed to the independent vendor providing the service.

General Payment and Verification Requirements for Watersports and Toys

For all third party watersport rentals and add ons, charterers authorize Miami Yachting Group LLC to process payment in its capacity as booking and payment facilitator.

The charterer must present the same physical payment card used for booking, along with a matching valid government issued photo ID, on the day of the rental for verification purposes.

Failure to provide the matching card and ID, or refusal to pay any required vendor damage deposit prior to use, may result in cancellation of the rental or forfeiture of usage without refund.

Promotions, Offers and Discounts

Definitions

For purposes of this section, “Offer” means any promotion, coupon code, weekday deal, or other discounted pricing communicated by Miami Yachting Company.

Tax Treatment

All Offers are inclusive of seven percent Florida sales tax. The stated Offer amount includes an embedded tax component, which will be allocated between a reduction of pre tax charter charges and the associated seven percent tax in accordance with Florida law. Offers do not remove or waive taxes beyond the embedded tax component included within the stated Offer amount.

Weekday Deals

Weekday deals are valid Monday through Thursday only. If explicitly included in the Offer terms, Friday may apply. Weekday deals exclude holidays and Miami special event dates that fall Monday through Friday, including New Years Eve, New Years Day, Memorial Day, Independence Day, Labor Day, Art Basel, Miami Grand Prix, Ultra Music Festival, and any other citywide event dates designated by Miami Yachting Company.

Vessel Specificity

Coupon codes and Offers are vessel specific. They apply only to the vessel named in the Offer and do not apply to all vessels listed on the website.

How Discounts Are Applied

Discounts are validated at charter end and applied to the final billing balance. Since Offers are tax inclusive, discount application reflects the allocation between eligible pre tax charges and the embedded tax component. Discounts do not reduce or waive required security deposits or hold amounts. Any refund of an unused deposit is processed pursuant to the charter agreement.

Stacking and Quantity Limits

Only one coupon code or Offer may be used per vessel per booking. Offers cannot be combined or stacked.

Exclusions

Unless explicitly stated otherwise in the Offer terms, discounts exclude gratuities, fuel surcharges, catering, beverages, water toys, third party add ons, dockage, pickup and drop off fees, and other incidental or pass through charges.

Availability and Blackout Dates

All Offers are subject to availability and may include blackout dates. Blackout dates may be updated at any time without prior notice.

Eligibility and Prior Bookings

Offers are valid for new bookings only and are not retroactive. Existing or pending reservations are excluded unless expressly permitted in the Offer terms.

Transferability and Cash Value

Offers are non transferable, have no cash or store credit value, and are void where prohibited by law.

Fraud and Misuse

Miami Yachting Company reserves the right to decline, suspend, or revoke any Offer that has been obtained or used fraudulently or in violation of these terms.

Changes and Cancellations

Miami Yachting Company may modify or cancel any Offer at any time at its sole discretion. Any such modification will not affect Offers already validated on confirmed bookings unless required by law or necessitated by fraud or misuse.