Terms Of Service

Rescheduling:

All payments received and cleared may be reapplied at no additional cost with complementary rescheduling of charter departure time or date if hazardous weather conditions exist at time of charter. 

Non Holiday Cancellation Policies

Vessels under 70 ft: You may cancel up to 48 business hours prior to your charter. Written notice is required (email is acceptable). If you cancel prior to 48 business hours before your charter departure time, payments made by card will be refunded minus non-refundable merchant processing fees; payments made by Zelle, wire, or Bank of America transfer are refunded in full with no fees. If canceled less than 48 business hours prior to your departure time, any payments received are non refundable and total charter fee will be charged and is non refundable unless certain conditions apply. For the list of day charter hazardous weather and other cancelable conditions please read below.

Vessels 70 ft - 100 ft: You may cancel up to 72 business hours prior to your charter. Written notice is required (email is acceptable). If you cancel prior to 72 business hours before your charter departure time, payments made by card will be refunded minus non-refundable merchant processing fees; payments made by Zelle, wire, or Bank of America transfer are refunded in full with no fees. If canceled less than 72 business hours prior to your departure time, any payments received are non refundable and total charter fee will be charged and is non refundable unless certain conditions apply. For the list of day charter hazardous weather and other cancelable conditions please read below.

Vessels 100 ft or larger: You may cancel up to 5 business days prior to your charter. Written notice is required (email is acceptable). If you cancel prior to 5 business days before your charter departure time, payments made by card will be refunded minus non-refundable merchant processing fees; payments made by Zelle, wire, or Bank of America transfer are refunded in full with no fees. If canceled less than 5 business days prior to your departure time, any payments received are non refundable and total charter fee will be charged and is non refundable unless certain conditions apply. For the list of day charter hazardous weather and other cancelable conditions please read below.

*Some specific vessels may have individual or customized cancelation policies that differ from the general policies listed above. Your charter agreements will outline your vessel specific cancelable dates.

Due to the perishable nature of food items, all catering orders are non-refundable if canceled less than 36 hours prior to your departure date.

Payments received for yacht charter bookings or water sport add-on packages are applied to administrative tasks, the reservation of vessels, hiring of elected crew, water toys, equipment, provisioning and other yacht charter associated activities. Your deposit removes yacht from inventory and prevents it from being booked by other clientele. Larger vessels require more planning and preparation for cruising than smaller vessels. All payments made are non refundable with exception to day charter hazardous weather, cancellable conditions or the above hourly advance written notice depending on the size of your charter vessel.

New Years Eve (12/31) & New Years Day (01/01) Cancellation & Payment Policies

All payments made, with exception to catering, are refundable if written notice, email is acceptable, to cancel is given 14 business days prior to vessels departure time and date. Refund requests made at least 14 business days prior to the scheduled departure are subject to the original non-refundable merchant processing fee if payment was made by card. Payments made by wire, Zelle, or Bank of America transfer will be refunded in full with no fees. If reservation is cancelled less than 14 business days from departure date and time, all payments made are nonrefundable with exception to day charter hazardous weather and below listed cancellable conditions. If canceled less than 14 business days from your charter departure date and time, total charter fee will be charged and is non refundable unless day charter hazardous weather or below listed cancellable conditions exist at time of departure. Failure to pay your charter balance in full 14 business days prior to your departure date and time will result in cancelation of booking and forfeiture of deposit or payments made. Charter modifications or changes to reservations may be requested by charterer if more than 14 business days from departure time. All charter modifications, requests and changes must be approved by charter management, charter crew are not authorized to make changes to charter itinerary. Catering payments must be made in full and are non-refundable if cancelled less than 14 business days prior to your departure date. Catering is provided by an independent 3rd party vendor.

*Some specific vessels may have individual or customized cancelation policies that differ from the holiday policies listed above. Your charter agreements will outline your vessel specific cancelable dates.

Non Holiday & General Payment Policies

The credit or debit card on file may be used to furnish payment for your final balance prior to your departure. If no active card is on file, charters can be forfeited for failure to administer payment prior to departure. The debit card on file may be used to collect any outstanding balances owed if charterer is a “no show” or fails to provision payment in full outside of any of the cancelation policy period windows.

You must bring the active card used to furnish booking payment as well as your matching ID for verification by staff the day of your charter upon boarding your charter vessel.

  • Any bookings made that exceed a toal amount due of $3,000 are payable via zelle, wire or bank transfer only. We also accept cryptocurrency payments in the form of Bitcoin, Ethereum or XRP at the market rate at time of payment.

  • If the cumulative total for your booking is under $3,000 your card on file will be used to furnish final payment prior to your departure unless you provision an additional form of payment prior to your vessel’s payment deadline.

  • Any bookings made that are less than 24 hours from departure time are payable via zelle, wire or bank transfer only. Credit cards are not accepted for bookings made less than 24 hours from departure time.

  • Vessels under 70 ft require payment to be made in full 48 business hours prior to your departure date. Failure to pay your balance in full 48 business hours prior to your departure date will result in cancelation of charter and forfeiture of deposit.

  • Vessels 70 ft - 100 ft require payment to be made in full 72 business hours prior to your departure date. Failure to pay your balance in full 72 business hours prior to your departure date will result in cancelation of booking and forfeiture of deposit.

  • Vessels 100 ft or larger require payment to be made in full 5 business days prior to your departure date. Failure to pay your balance in full 5 business days prior to your departure date will result in cancelation of booking and forfeiture of any payments made.

  • Multi day term charters or charters on any vessel that exceed a total amount due of $10,000 may require a customized deposit structure to secure the booking via wire or bank transfer only. Full balances must be paid in full 7 business days prior to vessels departure date. Failure to pay the balance in full 7 business days prior to departure date will result in cancelation of booking and forfeiture of any payments made.

  • 50 ft Yacht Villas, 100 ft Skipperliner and 116 Azimut require payment to be made in full 14 business days prior to your departure date. Failure to pay your balance in full 14 business days prior to your departure date will result in cancelation of booking and forfeiture of any payments made.

  • Some specific vessels and holidays may have individual or customized payment forfeiture policies that differ from the general policies listed above. Your charter agreements will outline your vessel specific payment forfeiture dates.

  • We do not accept spilt payments from multiple parties credit cards or from multiple cards from the same person. All credit card payments must be from 1 primary charter guest on 1 credit card only.

  • We do not accept virtual credit cards that do not display card information. Card number, expiration date, CVC cumber and name of authorized card holder must be displayed on card used and brought in person the day of your charter to board your charter vessel.

  • We do not accept pre-paid credit cards.

  • We do not accept checks of any kind, including cashiers checks or money orders.

  • Some yachts may require an additional damage security deposit. If no damages occur during your charter from yourself or your guests, security deposit is fully refundable after verification by charter staff that no damage to vessel, its toys or systems has occurred.

  • For any cryptocurrency payments made, you are responsible for any transfer fees incurred by your provider and the total transferred amount must equate to your total charter amount balance.

  • For any cryptocurrency payments made, you are responsible to verify the wallet address you are sending it to, a mistyped transfer wallet address may result in a loss of your funds.

Day Charter Hazardous Weather Conditions (multi day charters not included):

  • Hazardous weather conditions must exist at time of departure.

  • Storms falling into the categories of all the below conditions that have their epicenter passing within 5 miles of Miami.

  • Named storms effecting Miami local inland waters.

  • Storms that are labeled "severe" and forecasted to last more than 4 hours in duration effecting Miami local inland waters.

  • Severe weather advisories issued for Miami local inland waters with constant wind velocities exceeding 30 mph and or wave swells beyond 3 feet in height affecting local inland waters.

  • General marine advisories that pertain to the ‘ocean’ or ‘open waters’ are not applicable as cancellable conditions, as the main cruising areas of all charter vessels are protected inland waterways not exposed to open ocean weather.

Other Cancellable Conditions

  • "Unforeseen circumstances" (i.e. death in immediate family, hospitalization). Medical proof via certificate or doctors report is required for return of deposit.

Non Cancellable Conditions:

Scattered showers, overcast conditions or a forecasted "chance of rain" are not considered cancellable weather conditions. News stories or media coverage that highlight a current event or sensationalize local developments with weather, tourism risks, medical risks, or other travel related "warnings" that are not official state or federal restrictions to travel are not considered cancellable conditions.

Refunds and Payment Processing Policy:

  • Card Payment Processing Fees

    Please note that all refunds are issued minus non-refundable processing fees incurred at the time of the original card transaction. These fees are charged by our secure payment processor, Stripe, and are not returned to us when a refund is processed. For this reason, any approved refund will be reduced by 3% for domestic payments and 5% for international payments to cover Stripes non-refundable processing costs. By completing your booking you acknowledge and agree to this policy.

  • Refunds for Wire, Zelle, or Bank Transfer Payments

    Refunds for payments originally made by wire transfer, Zelle, or Bank of America internal transfer will be returned in full to the original payment source with no processing fees withheld. Because these payment methods do not incur non-refundable processing fees, they offer a more flexible and cost-effective option for both booking and potential refund scenarios. Guests are encouraged to use one of these methods to avoid third-party processing charges that apply to card-based payments.

Catering and Food Orders:

There is a minimum order of 2 platters per charter. Any orders that are placed with less than 2 platters will be canceled. All catering orders must be placed a minimum of 36hrs prior to your departure date. Due to the perishable nature of food, catering orders are non refundable if canceled less than 36 hours from your departure date. Holiday charter dates may have additional cancelation and refund catering restrictions. Miami Yachting Group LLC cannot be held liable for any allergy or adverse reactions to catering, food is processed in a facility that may also at times contain milk, eggs, nuts and seafood. All food and catering is prepared and provided by a 3rd party vendor.

Minimum Gratuity Requirements:

Charterer agrees to a minimum of 15% gratuity of vessel charter retail price for vessel crewing personnel.

Sale Of Charter Vessels Or Unforeseen Unavailability Of Vessel Inventory:

In the event a charter vessel is sold, damaged or otherwise inoperable Miami Yachting Group LLC will attempt to find a comparable replacement option for fulfillment of charterers booking. Alternative vessel options may exist that are more expensive than charterers original vessel booking, these options are not to be considered complimentary upgrades, charterer is responsible for any price difference or fluctuations that may occur from choosing another more expensive vessel as a replacement option to their original booking. If a replacement vessel is unavailable or unattainable, Miami Yachting Group LLC reserves the right to cancel charterers booking and furnish a refund back to charterer hereby fulfilling Miami Yachting Group LLCs obligations to charterer.

Pricing & Availability Disclaimer

Pricing and availability are on a first come, first served basis. Holiday pricing may differ from the listed base charter price. Any quoted price is valid for 24 hours and is subject to change thereafter based on market conditions and demand. The listed base charter price does not include sales tax. All yachts remain open for booking until a deposit is received for a specific date and departure. Pricing is based on local Miami inland idle-speed cruising. Long-distance charters or high-speed cruising beyond Miami may be subject to additional fuel charges.

Jet Ski Rentals

  • All jet ski rentals are provided by independent third-party vendors. Miami Yachting Group LLC does not own or operate any jet skis and acts solely as a booking facilitator for clients requesting jet ski add-ons through their yacht charter experience.

  • By booking a jet ski rental through our website or through any representative of Miami Yachting Group LLC, charterer acknowledges that they have read and understood all applicable Florida jet ski laws, including Miami-Dade County regulations and minimum age requirements for operating a personal watercraft.

  • If charterer or any of their guests do not meet the minimum age requirement to operate a jet ski without a boating license, it is their sole responsibility to complete the required Florida-approved boating safety course prior to the day of their charter. Miami Yachting Group LLC is not responsible for any lost rental time, cancellation, or forfeiture of booking resulting from failure to obtain the required boating license or satisfy local operating laws.

  • If charterer books jet skis on behalf of other riders or guests, they agree to communicate and share all applicable state requirements, vendor policies, and rental terms with those individuals. Charterer assumes full responsibility for ensuring that all guests comply with Florida law and the vendor’s requirements.

  • Upon delivery of the jet skis, the vendor may require a refundable damage security deposit. This deposit is collected and refunded directly by the vendor at the end of the rental provided no damage has occurred to the jet skis or related equipment. Refusal to pay the vendor’s required damage security deposit prior to usage may result in forfeiture of rental time and cancellation of jet ski usage without refund. Miami Yachting Group LLC assumes no responsibility or liability for any deposit collection, refund, or dispute related to vendor-held deposits.

  • Charterer understands that if they or their guests cause any damage to the charter vessel through the use or operation of a jet ski, Miami Yachting Group LLC reserves the right to charge the charterer’s payment method on file for the cost of any vessel repairs, equipment damage, or related losses.

  • A maximum of two (2) jet skis are permitted per vessel at any time. This limit is enforced for safety and regulatory compliance.

  • Jet ski rentals are scheduled on an appointment-only basis through independent vendors. Charterer and their guests must arrive on time for the yacht’s scheduled departure. If charterer or any member of their group arrives late, any resulting lost jet ski rental time will be forfeited and cannot be rescheduled or refunded. Miami Yachting Group LLC and its vendors are not responsible for any loss of jet ski rental time due to charterer tardiness or failure to board the vessel at the scheduled departure time.

Water Toy Add-Ons (Seabobs & Flitescooters)

  • Seabob and Flitescooter rentals are considered special-order items delivered directly to your charter vessel. Because these items require advance scheduling and custom delivery, a minimum of forty-eight (48) business hours cancellation notice prior to your rental date is required for a refund. Cancellations made less than forty-eight (48) business hours before the scheduled rental date are subject to a one hundred dollar ($100.00) cancellation fee per item, charged by the independent vendor.

  • These water toys are provided by independent third-party vendors. The vendor may require a refundable damage security deposit at the time of rental. Deposits are refunded directly by the vendor at the end of the rental if no damage has occurred to the item or associated equipment. Refusal to pay the vendor’s required damage security deposit prior to usage may result in forfeiture of rental time and cancellation of the rental without refund. Normal wear or light surface scratches do not constitute damage.

  • Use of these rental items requires basic operational understanding and may involve a degree of physical participation on the part of the renter. Inability to remain balanced or “stay on” the device does not constitute grounds for a refund.

  • Charterer acknowledges that yacht crew members are not responsible for instructing guests on the operation of Seabobs, Flitescooters, or any other water toys, nor are they responsible for the safekeeping of these devices once onboard. The rental agreement for these items exists solely between charterer and the independent vendor providing the water toys.

  • If charterer or their guests cause any damage to the charter vessel through use of a Seabob, Flitescooter, or any other water toy, Miami Yachting Group LLC reserves the right to charge the payment method on file for the cost of repairs.

  • The standard retail rental rate for Seabobs and Flitescooters is four hundred ninety-nine dollars and ninety-nine cents ($499.99) per item. An initial payment of ninety-nine dollars ($99.00) per item is collected at the time of booking and applied toward the total balance. The remaining four hundred dollars ($400.00) per item is payable directly to the vendor on the day of the charter.

  • Unused rental time or early termination of the activity by the charterer or guests does not constitute grounds for refund.

Third-Party Watersport Vendors

  • Charterers may book or participate in additional watersport activities or specialty equipment rentals provided by independent third-party vendors. These may include, but are not limited to, water toys, towables, paddleboards, electric surfboards, inflatables, jet skis, small watersport vessels, flyboards, or other recreational equipment delivered directly to the charter vessel. Miami Yachting Group LLC does not own or operate any of these items and acts solely as a facilitator for the booking of such activities.

  • Because these items are special ordered and delivered directly to the charter vessel, a minimum of forty-eight (48) business hours cancellation notice prior to the rental date is required for a refund. If canceled less than forty-eight (48) business hours before the scheduled rental date, the vendor may charge a one hundred dollar ($100.00) cancellation fee per item.

  • All third-party watersport items are provided by independent vendors who may require a refundable damage security deposit at the time of rental. Damage deposits are collected and refunded directly by the vendor following completion of the activity, provided that no damage has occurred to the rented item. Refusal to pay the vendor’s required damage security deposit prior to usage may result in forfeiture of rental time and cancellation of usage without refund. Normal wear or light surface scratches do not constitute damage.

  • Charterer acknowledges that if they or any of their guests cause damage to a rented item, the charterer is responsible for repair or replacement costs based on the vendor’s documented repair or replacement pricing. Miami Yachting Group LLC reserves the right to charge the payment method on file for the amount required to cover such losses or repairs as directed by the vendor.

  • Yacht crew members are not responsible for the safekeeping, supervision, or instruction of third-party watersport items. All rentals are operated independently from the charter vessel. The charterer assumes all responsibility for proper handling, safe operation, and compliance with vendor safety instructions.

  • Unused rental time or early termination of the activity by the charterer or guests does not constitute grounds for refund. Charterer and guests acknowledge that participation in watersport activities carries inherent risk and agree to follow all safety instructions provided by the independent vendor.

  • Any disputes, claims, or refund requests related to third-party watersport rentals must be directed to the independent vendor providing the service.

General Payment & Verification Requirements for Watesports and Toys

For all third-party watersport rentals and add-ons, charterer authorizes Miami Yachting Group LLC to process payment for the item or activity as displayed at checkout. Charterer must present the same physical payment card used for booking, along with a matching valid government-issued photo ID, on the day of the rental for verification. Failure to provide the matching card and ID, or refusal to pay any required vendor damage deposit prior to use, may result in cancellation of the rental or forfeiture of usage without refund.

Promotions, Offers & Discounts

Definitions
• For purposes of this section, Offer means any promotion, coupon code, weekday deal, or other discounted pricing communicated by Miami Yachting Company.

Tax treatment
• All Offers are inclusive of seven percent Florida sales tax.
• The stated Offer amount includes an embedded tax component, which will be allocated between a reduction of pre tax charter charges and the associated seven percent tax in accordance with Florida law.
• Offers do not remove or waive taxes beyond the embedded tax component included within the stated Offer amount.

Weekday deals
• Weekday deals are valid Monday through Thursday only.
• If an Offer explicitly includes Friday, that inclusion will be stated in the Offer.
• Weekday deals exclude holidays and Miami special event dates that fall Monday through Friday, including but not limited to New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Art Basel, Miami Grand Prix, Ultra Music Festival, and any other citywide event dates designated by Miami Yachting Company.

Vessel specificity
• Coupon codes and Offers are vessel specific. They apply only to the vessel named in the Offer and do not apply to all vessels listed on the website.

How discounts are applied
• Discounts are validated at the end of the charter and applied to the final billing balance on the booking record.
• Because all Offers are tax inclusive, application of the discount will reflect the allocation between eligible pre tax charges and the embedded seven percent tax component.
• Discounts do not reduce or waive required security deposits or hold amounts. Any refund of unused deposit is processed pursuant to the charter agreement.

Stacking and quantity limits
• Only one coupon code or Offer may be used per vessel per booking. Offers cannot be combined or stacked.

Exclusions
• Unless an Offer explicitly states otherwise, discounts do not apply to crew gratuity, fuel surcharges, catering, beverages, water toys, third party add ons, dockage, pickup or drop off fees, taxes and government fees not expressly included, or any other incidental or pass through charges.

Availability and blackout dates
• All Offers are subject to availability and may include blackout dates. Blackout dates may be updated at any time without prior notice.

Eligibility and prior bookings
• Offers are valid for new bookings only and are not retroactive. Existing or pending reservations are excluded unless expressly allowed in the Offer.

Transferability and cash value
• Offers are non transferable, have no cash or store credit value, and are void where prohibited by law.

Fraud and misuse
• Miami Yachting Company may decline, suspend, or revoke any Offer that is obtained or used fraudulently or in violation of these Terms and Conditions.

Changes and cancellations
• Miami Yachting Company may modify or cancel any Offer at any time at its sole discretion. Any modification will not affect Offers already validated on confirmed bookings unless required by law or due to fraud or misuse.

Conflicts
• If an Offer contains terms that conflict with this section, the specific terms stated in the Offer will govern for that Offer only.